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Return Policy


TAUI Return Policy (United States)

To return or exchange an item, the original receipt, packing list, or other valid proof of purchase must be presented. TAUI will only accept returns or exchanges for products purchased from TAUI. All returns must be in original packaging. Items must be undamaged and in good working condition with no alterations.

Refunds and Credits

TAUI will refund or credit the value of the item and any taxes you were charged. Shipping charges are nonrefundable. To receive a refund, the original packing invoice should accompany your return.

Cancellation and Return Schedule

Cancellation & Return ScheduleFee
Orders Cancelled within 48 hours of purchaseNo Fee + Cost of Return Freight
Orders Cancelled after 48 hours of purchaseRestocking fee (up to 20% of purchase price) + Cost of Return Freight